Frequently Asked Questions
Everything you need to know about your Aujjessa shopping experience.
How do I determine the right size for me?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it against our chart, as our ethnic and contemporary fits may vary by style.
What is your return and exchange policy?
We offer a 7-day return and exchange policy for all unworn items with original tags attached. Simply visit our returns portal to initiate a request.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days within domestic regions. Once your order is dispatched, you will receive a tracking link via email and SMS.
Do you offer international shipping?
Yes, Aujjessa ships worldwide. International delivery times vary by location, typically ranging from 10-15 business days, and customs duties may apply depending on your country.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for select pin codes.
How should I care for my Aujjessa garments?
To maintain the quality of our fabrics and hand-crafted details, we recommend dry cleaning for all heavy ethnic wear. For daily wear, a gentle hand wash in cold water is advised.